Privacy Policy

Last Updated: July 2026

At Alpimzee, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, create an account, place an order or otherwise interact with Alpimzee.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Telephone number

  • Shipping address

  • Billing address

  • Payment information (processed securely by our payment providers)

  • Order history

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral sources

  • General location information

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Deliver products and services.

  • Communicate with you regarding your purchases.

  • Provide customer support.

  • Improve our website and shopping experience.

  • Detect and prevent fraud.

  • Comply with legal obligations.

  • Send promotional emails where you have chosen to receive them.

Payment Information

Payments made through Alpimzee are processed by secure third-party payment providers.

We do not store your complete credit card or payment details on our servers.

Order Fulfilment

To fulfil your orders, we may share relevant order information, such as your name, delivery address and contact details, with trusted fulfilment and shipping partners.

Only the information necessary to process and deliver your order is shared.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website performance.

  • Analyse website traffic.

  • Measure marketing effectiveness.

  • Provide a personalised shopping experience.

Most web browsers allow you to manage or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website features.

Analytics

We may use analytics tools to better understand how visitors use our website.

These tools help us improve website performance, customer experience and product offerings.

Analytics information is generally collected in an aggregated or anonymised form wherever possible.

Marketing Communications

If you subscribe to our newsletter or choose to receive marketing communications, we may send you:

  • Product updates

  • Promotions

  • New arrivals

  • Special offers

  • Company news

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Data Security

We take reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.

While no method of electronic transmission or storage is completely secure, we continuously work to maintain appropriate security practices.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders.

  • Provide customer support.

  • Meet legal, accounting and tax obligations.

  • Resolve disputes.

  • Enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your information.

  • Withdraw consent where applicable.

  • Object to certain types of data processing.

  • Request a copy of your personal data.

If you wish to exercise any of these rights, please contact us.

Third-Party Services

Our website may use trusted third-party service providers to operate our business, including services related to:

  • Website hosting

  • Payment processing

  • Order fulfilment

  • Shipping

  • Analytics

  • Email communications

  • Product reviews

  • Customer support

These providers receive only the information necessary to perform their services on our behalf.

Children's Privacy

Alpimzee is not intended for children under the age required by applicable law to provide consent for data collection.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or technology.

Any updates will be published on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.

We will respond to your enquiry as soon as reasonably practicable.